You have 30 days from delivery to return an item if you change your mind, provided it is unused, in its original packaging with all parts and accessories, and accompanied by proof of purchase. For change of mind returns you pay the return postage. For safety reasons we cannot accept change of mind returns on light fittings that have been installed, wired in or modified.

Faulty, damaged or incorrect items are covered entirely by us and that exclusion does not apply to them. Full details are in our Refund and Returns Policy.

You can cancel within 24 hours of placing your order. Email support@liriaz.com with your order number and we will cancel it and refund you in full.

After 24 hours your order may already be with our warehouse or supply partner, so we cannot guarantee a cancellation, but contact us anyway and we will stop it if we still can. If it has already been dispatched you can still return it once it arrives.

Yes. Once your order has been dispatched we email you a tracking number, and you can check it at any time on our Order Tracking page.

No, we do not offer international shipping at the moment.

We accept Visa, Mastercard and American Express, as well as PayPal, Apple Pay, Google Pay and Shop Pay. The payment methods available to you are always shown at checkout.

Yes. For any questions about an order, please contact us with the order number and the email address used for the purchase so that we can assist as quickly as possible. You can reach our customer support team by email at support@liriaz.com or by phone at +61 7 3180 0614, Monday to Friday, 9:00 AM to 5:00 PM AEST. You can email us at any time and we reply within 1-2 business days.

Liriaz is an Australian online home decor store based in Queensland, offering a curated collection of pieces for the home, from pendant lights, chandeliers and wall sconces to lamps and statement decor. We design our range with a timelessness and elegance we hope makes it suitable for any modern home, and we aim to supply the best home pieces at affordable prices whilst providing excellent customer service before and after the sale.

The selection of products for Liriaz has the look and feel of luxury yet is to be functional for use in everyday life. Our mission at Liriaz is to provide homes with warm, beautiful, elegant and inspiring rooms using quality products with style.

Our vision at Liriaz is to transform the ordinary rooms of a home into a series of extraordinary spaces by incorporating beautiful lighting and high quality home decor pieces. Our goal is to ensure that every room has been thoughtfully completed to allow the homeowner’s personality and individual style to shine.

Liriaz offers Australia wide shipping using tracked delivery. We estimate delivery time to be between 7–14 business days, which includes 1 to 3 business days of processing. Once an order has been dispatched we send an email containing the tracking number, and you can then track every movement of the package online.

Contact us with your order number and clear photos of the damage. Please tell us within 48 hours of delivery if you can, as it helps us claim with the carrier, but this is a request and not a condition.

Under the Australian Consumer Law you are entitled to a repair, replacement or refund depending on the nature of the fault, and we pay the return postage.