Terms of service

Terms of Service

Last updated: 25 July 2026

 

OVERVIEW

Welcome to Liriaz. In these Terms, "we", "us" and "our" refer to Liriaz, an online lighting and home decor store based in Queensland, Australia. "You" refers to anyone who visits or purchases from liriaz.com (the "Services").

By using the Services you agree to these Terms of Service and our Privacy Policy, available at liriaz.com/policies/privacy-policy. If you do not agree to them, please do not use the Services.

Liriaz is powered by Shopify, which enables us to provide the Services to you.

 

1. AUSTRALIAN CONSUMER LAW
2. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.
3. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
4. Every other clause in these Terms applies only to the extent permitted by law.

2. ACCESS AND ACCOUNT

You must be at least 18 years of age, or have the consent of a parent or guardian, to purchase from us.

You agree that the information you provide at checkout is accurate and complete, and that you are authorised to use the payment method you provide.

You are responsible for keeping your account details secure.

 

3. OUR PRODUCTS

We make every effort to display our products accurately. Colours and finishes may appear slightly different on your screen depending on your device and its settings.

Product descriptions, specifications and availability may change without notice. We may limit quantities or discontinue a product at any time.

Our lighting is designed for use with Australian 240V mains power. Hard-wired fittings must be installed by a licensed electrician. Installation by an unlicensed person may be unlawful in your state or territory and may affect your warranty and insurance.

 

4. ORDERS

When you place an order you are making an offer to purchase. Your order is accepted when we send you a dispatch confirmation.

We may decline or cancel an order, including where a product is unavailable or where there has been a pricing or description error. If we cancel an order you have already paid for, we will refund you in full.

Returns and cancellations are governed by our Refund and Returns Policy at liriaz.com/policies/refund-policy.

 

5. PRICES, TAX AND PAYMENT

All prices are displayed in Australian Dollars (AUD). Liriaz is not currently registered for GST, so no GST is charged on your order.

Standard shipping within Australia is free on all orders, with no minimum spend.

You will not be charged customs duties or import processing charges on delivery. Any such charges are covered by Liriaz.

The price you pay is the price displayed at the time you place your order, as confirmed in your order confirmation email.

 

6. SHIPPING AND DELIVERY

Delivery timeframes are set out in our Shipping Policy at liriaz.com/policies/shipping-policy. Some items are dispatched from our international supply partners, and our delivery estimates reflect this.

All delivery timeframes are estimates. Where a delay is caused by a carrier, customs clearance, weather or another event outside our control, we will keep you informed and work with the carrier to resolve it. This clause does not limit your rights under the Australian Consumer Law.

 

7. INTELLECTUAL PROPERTY

The content of the Services, including text, images, graphics, layout and design, is owned by Liriaz or its licensors and is protected under Australian and international copyright and trade mark law.

You may use the Services for your own personal, non-commercial purposes. You may not reproduce, republish or commercially exploit any part of the Services without our written consent.

 

8. THIRD PARTY LINKS AND TOOLS

The Services may link to third party websites or include third party tools. We do not control these and are not responsible for their content, products or practices. Please review their terms before using them.

 

9. RELATIONSHIP WITH SHOPIFY

Liriaz is powered by Shopify, which enables us to provide the Services to you. Any sale or purchase you make is made directly with Liriaz. Shopify is not responsible for any aspect of a sale between you and Liriaz.

 

10. FEEDBACK AND REVIEWS

If you send us feedback, reviews, ideas or other content, you grant us a non-exclusive, royalty-free licence to use and publish it in connection with our business. You confirm the content is yours to give and does not infringe anyone else's rights.

We may remove content that is unlawful, misleading, offensive or otherwise inappropriate.

 

11. ACCEPTABLE USE

You must not use the Services for any unlawful purpose, to infringe anyone's rights, to transmit malicious code, to collect personal information about other users, or to interfere with the operation or security of the Services.

 

12. ERRORS AND OMISSIONS

Occasionally information on the Services may contain typographical errors or inaccuracies relating to descriptions, pricing, promotions, shipping or availability. We may correct any error and cancel or amend an affected order. If we do, we will contact you and refund you in full where payment has been taken.

 

13. LIABILITY

Subject to clause 1, and to the extent permitted by law, Liriaz is not liable for indirect or consequential loss arising from your use of the Services. Where our liability cannot lawfully be excluded, it is limited to resupplying the goods or paying the cost of resupply.

 

14. PRIVACY

Personal information we collect is handled in accordance with our Privacy Policy at liriaz.com/policies/privacy-policy and the Privacy Act 1988 (Cth).

 

15. CHANGES TO THESE TERMS

We may update these Terms from time to time. The version that applies to your purchase is the version published at the time you place your order. Changes do not apply retrospectively to orders already placed.

 

16. GOVERNING LAW

These Terms are governed by the laws of Queensland, Australia. You and Liriaz submit to the non-exclusive jurisdiction of the courts of Queensland.

 

17. CONTACT US

Business address: 101 Sir Fred Schonell Drive, St Lucia QLD 4067, Australia

Email: support@liriaz.com

Phone: +61 7 3180 0614

Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (AEST)

We reply to all emails within 1-2 business days.