How long will it take to receive my order?

Here are our estimated delivery timelines:

- Handling Time: [1–2 business days]
- Transit Time: [6–8 business days]
- Estimated Delivery Time: [7–10 business days]

Do you offer free shipping?

Free shipping on all orders to within Australia. SHIPPING POLICY for more information on our free shipping policy.

Where is Liriaz located?

Liriaz is an online store based in Queensland, Australia where you can find high quality products. We ship within Australia.

What if I receive a defective product?

Defective Products: If for some reason you receive a product that is defective in any shape or form we will replace it for you at no extra cost. This must be reported to us within 30 days of receiving your order.

For full details please see our Return Policy

Can I cancel my order after it's placed?

Yes. We offer a 24-hour cancellation window.

If within the 24 hour time frame you would like to cancel your order please contact our support team.

What is your return policy?

We offer a simple and hassle-free return process.

More information about our return policy can be found at the bottom of this page.

Do you offer any warranties or guarantees?

We offer a 30 day warranty on all products sold. Please refer to Return Policy for full terms and conditions.

For full terms refer to our Return Policy.

How can I contact customer support?

You can reach our support team by filling in the form on our Contact Us page or by sending an email to support@liriaz.com

Do you ship internationally?

No. At this time, we ship exclusively within Australia.

When will I receive my refund after returning a product?

After you have returned an item and we have inspected it we will process your refund within 7 business days. The refund will then be paid back to your original payment method. Please see below for more information on how to process a return and how your refund will be processed. Refunds are initiated to your original payment method within 7 business days, depending on your payment provider. For more information, see our Refund Policy.

Refunds are processed within 7 business days of receipt of returned goods. Please see our Refund Policy here

For more information please see our Refund Policy.

Do you have a physical store location?

We are an online store, and therefore we can keep our prices down and offer a greater choice of products than a physical store.

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.

Can I place a bulk order for my business or organization?

Yes, bulk orders are available.

Contact us for price quotes on large quantities and we can supply you with a detailed set of instructions on how to place an order.

What is the process for exchanging a product?

To return or exchange a product for another, please refer to our Return Policy.

How can I track my order?

To track your order, please go to our tracking page.

Contact Us

Business address: 101 Sir Fred Schonell Drive, St Lucia QLD 4067, Australia


Email: support@liriaz.com


Phone: +61 7 3180 0614


Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (AEST)


We reply to all emails within 1-2 business days.

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